Outlook is a social enterprise, meaning revenue from our business operations is reinvested to assist us to meet our mission and vision.

Our commitment is to people having choice and enabling people with disability to have the same citizenship rights and opportunities as other members of the our community.

Outlook’s divisions include:

  • Outlook Environmental (recycling operations, supported employment opportunities, recycled goods shops)
  • Outlook Community Services (provides a range of disability services)
  • Outlook Employment (specialist agency for people with disability)
  • Outlook Community Centre

As a social enterprise, much of our work is funded by the success of our commercial division, Outlook Environmental.

This allows us to further invest in the people we support. Outlook Employment helps people find and maintain jobs.

Outlook advocates for positive social justice outcomes and aims to make our community more inclusive and tolerant.

Outlook gives everyone the chance to get involved in supporting its work with a wide-ranging volunteer programme.

Outlook’s mission

Outlook’s social enterprises will grow to promote and advocate, realising an inclusive community.

Outlook’s vision

Inspiring inclusive communities, diversity and opportunity, valuing all people.

Outlook’s guiding principles

We promote social inclusion by bringing dignity, empowerment and choice to our community. Outlook’s mission, vision and values ensure the organisation retains its focus across diverse commercial, social and environmental interests.

Quality assurance

Outlook operates an integrated Quality Management System, and is Quality Assured under ISO 9001, holds certification in Environmental, ISO14001 and OHS, AS4801, AS5377 E-Waste and is compliant to the State and Commonwealth Disability Standards, the Disability Act 2006 and Victorian Disability Standards.

The objective of the Integrated Management System is twofold.

  • Ensure good standards in Quality, Safety, Disability Support and Environment performance by setting clearly defined levels of performance and establishing a system to ensure that we consistently maintain good performance.
  • Improve by continuously raising this level of operation and then locking in the improvements to ensure we maintain the new level.

Health & Safety at Outlook

Outlook is committed to ensuring the safety, health & wellbeing of staff, and those who come in to contact with us.

We focus on providing a workplace that enables all work activities to be carried out safely. Outlook takes all reasonably practicable measures to eliminate or minimise risks to the health, safety and welfare of employees, volunteers, contractors, visitors, and anyone else who may be affected by our  operations.

Return to Work program

Outlook has a comprehensive Return to Work Program. This is part of Outlook’s commitment to an inclusive workforce and the wellbeing of all staff. Our Return to Work policies and procedures are designed to support employees who return to work after absences due to illness or injury. Our programme is designed to assist staff regardless if they sustained their injury or illness in or outside the workplace.

History of Outlook

Outlook was originally known as Minibah, which means home of the teacher. Minibah was established in 1975 in response to local families who had lobbied for services.

Five acres of land in Pakenham were acquired to establish a school for the intellectually disabled. Minibah was established as a Registered Charity and funded by the Department of Education and then Department of Human Services.

The school closed in 1990, and began to refashion itself as the social enterprise we know today. In 2000 Minibah achieved Quality Assurance under ISO 9001. In 2005 Minbah changed its name to Outlook.

 

Our People

Sam Sondhi

Sam Sondhi

Chief Executive Officer

Anne McCormick

Anne McCormick

Deputy Chief Executive Officer

Ariana Evans

Ariana Evans

Roxanne Higgins

Community Services Manager

Ross Cheesewright

Ross Cheesewright

Debra Barnard

Debra Barnard

Administration / Systems Manager

Michael Upston

Michael Upston

Edwin Hume

Edwin Hume

President, Board of Management

Peter Link

Peter Link

Treasurer, Board of Management

Kimberley Flanagan

Kimberley Flanagan

Vice President, Board of Management

Ian Law

Ian Law

Client Representative, Board of Management

Lisa O'Sullivan

Lisa O’Sullivan

Assistant Treasurer, Board of Management

Adam Sadiqzai

Adam Sadiqzai

Board of Management

Carina Tomietto

Carina Tomietto

Board of Management

Michelle Jones

Michelle Jones

Disability Services Manager

Alison Ryan

Alison Ryan

Community Centre Coordinator