Outlook is a social enterprise, meaning revenue from our business operations is reinvested to assist us to meet our mission and vision.
Our commitment is to people having choice and enabling people with disability to have the same citizenship rights and opportunities as other members of the our community.
Outlook’s divisions include:
- Outlook Environmental (recycling operations, supported employment opportunities, recycled goods shops)
- Outlook Community Services (provides a range of disability services)
- Outlook Employment (specialist agency for people with disability)
- Outlook Community Centre
As a social enterprise, much of our work is funded by the success of our commercial division, Outlook Environmental.
This allows us to further invest in the people we support. Outlook Employment helps people find and maintain jobs.
Outlook advocates for positive social justice outcomes and aims to make our community more inclusive and tolerant.
Outlook gives everyone the chance to get involved in supporting its work with a wide-ranging volunteer programme.
Outlook’s social enterprises will grow to promote and advocate, realising an inclusive community.
Inspiring inclusive communities, diversity and opportunity, valuing all people.
Outlook’s guiding principles
We promote social inclusion by bringing dignity, empowerment and choice to our community. Outlook’s mission, vision and values ensure the organisation retains its focus across diverse commercial, social and environmental interests.
Outlook operates an integrated Quality Management System, and is Quality Assured under ISO 9001, holds certification in Environmental, ISO14001 and OHS, AS4801, AS5377 E-Waste and is compliant to the State and Commonwealth Disability Standards, the Disability Act 2006 and Victorian Disability Standards.
The objective of the Integrated Management System is twofold.
- Ensure good standards in Quality, Safety, Disability Support and Environment performance by setting clearly defined levels of performance and establishing a system to ensure that we consistently maintain good performance.
- Improve by continuously raising this level of operation and then locking in the improvements to ensure we maintain the new level.
Health & Safety at Outlook
Outlook is committed to ensuring the safety, health & wellbeing of staff, and those who come in to contact with us.
We focus on providing a workplace that enables all work activities to be carried out safely. Outlook takes all reasonably practicable measures to eliminate or minimise risks to the health, safety and welfare of employees, volunteers, contractors, visitors, and anyone else who may be affected by our operations.
Return to Work program
Outlook has a comprehensive Return to Work Program. This is part of Outlook’s commitment to an inclusive workforce and the wellbeing of all staff. Our Return to Work policies and procedures are designed to support employees who return to work after absences due to illness or injury. Our programme is designed to assist staff regardless if they sustained their injury or illness in or outside the workplace.
History of Outlook
Outlook was originally known as Minibah, which means home of the teacher. Minibah was established in 1975 in response to local families who had lobbied for services.
Five acres of land in Pakenham were acquired to establish a school for the intellectually disabled. Minibah was established as a Registered Charity and funded by the Department of Education and then Department of Human Services.
The school closed in 1990, and began to refashion itself as the social enterprise we know today. In 2000 Minibah achieved Quality Assurance under ISO 9001. In 2005 Minbah changed its name to Outlook.
Chief Executive Officer
More recently, Sam served as Chief Operating Officer of international development NGO, Business for Development, based in Melbourne and as the Deputy CEO and Director of Strategy & Growth for Lentara UnitingCare. Sam holds a First Class Honours degree in Commerce and a Bachelor of Laws from the University of New South Wales, Sydney.
Deputy Chief Executive Officer
Anne has worked in the Human Services, not for profit sector for over the past 35 years. She holds qualifications in Welfare work, Business Management, Human Resource Management, Governance and Workplace Assessment & Training.
As Deputy CEO and Chief Operations Manager at Outlook (Vic) Inc. she is responsible for management of a range of services including State & Federally funded Disability Services, Community Centre as well as Plant Nursery, Recycling and Waste Management businesses.
Anne is committed to the principles of social justice, human rights, professional leadership and rights related to access and inclusion for all members of the community.
She is an inaugural Board member of Disability Professionals Australia and was inducted in to the Victorian Disability Awards Lifetime Achievement Honour Roll in 2016.
Ariana has a history of working in the financial sector over a number of different environments. She has worked within the mining industry with a focus on management reporting and assets, the landscaping industry and insolvency and bankruptcy. Ariana holds a degree in a Bachelor of Business (Accountancy) and has completed the Chartered Accountant program.
Community Services Manager
Outlook Environmental Business Manager
Ross brings a unique blend of consulting design and operational experience to the Outlook group with past experience in Operations Management of Waste Management Facilities, Design of Landfills & Transfer Stations, Construction Project & Contract Management, Civil Infrastructure Design, Preparation of Regional Waste Management Strategies & Plans, Facility Permitting (Council & EPA) and Contaminated Site Management.
Administration / Systems Manager
Outlook Employment Manager
As manager of Outlook Employment Michael is responsible for the running of a service which caters for the employment placement and support needs of over 300 job seekers in the SE Melbourne Region with sites in Narre Warren, Pakenham and Cranbourne.
President, Board of Management
Treasurer, Board of Management
Vice President, Board of Management
Assistant Treasurer, Board of Management
Board of Management
Adam has been a proud board member of Outlook since 2014 and has a strong belief in the work Outlook does. He hopes that his 30 years of experience in business can further help in the development of Outlook.
Board of Management
Disability Services Manager
Community Centre Coordinator
She is passionate about community development and providing lifelong learning opportunities. Alison is responsible for the development of an innovative program of activities across the whole community spectrum that builds community learning and support capacity. She received the awards of Citizen of the Year (Upper Beaconsfield) in 2005 and Cardinia Shire Citizen of the Year in 2006.