The Outlook – December 2016

posted in: Uncategorized | 0
The Outlook Newsletter logo
  • From the CEO
  • Steps to Employment success
  • Outlook accreditation and audits
  • Community Centre News
  • Meet Sandra, Tai Chi Tutor
  • Thank you Volunteers
  • Health & Safety matters
  • In Brief

From the CEO

I am pleased to announce that Outlook has achieved White Ribbon Workplace Accreditation, characterising Outlook as a workplace that will not tolerate violence against women.

Outlook’s White Ribbon Workplace Accreditation demonstrates the ongoing commitment of our Board, Senior Management, staff and volunteers to achieving this end. In particular, I acknowledge the work of our former CEO and White Ribbon Ambassador Tony Fitzgerald in initiating this process. In September 2015, Outlook commenced its journey to becoming a White Ribbon Accredited Workplace by making a formal commitment. Guided by a Steering Committee which included the CEO and key staff, Outlook has ensured that staff at all levels have been able to participate, including supported employees.

The 15 month process required a minimum of 30% of Board, staff and volunteers to complete baseline and follow up surveys and for staff at all levels to complete training. Congratulations and thank you to everyone involved. Being a White Ribbon workplace has perfect synergy with what we value at Outlook. We have always had a very strong Code of Conduct, which spells out the requirement for all staff to make a commitment to ensure that there is no bullying, sexual harassment or discrimination.

Outlook will continue to work to eliminate all forms of violence against women. If you are experiencing violence or suspect someone else is, please speak to your manager or contact 1800 RESPECT for advice and support. In an emergency, call the police on 000.

I also want to take this opportunity to thank our staff and volunteers for their incredible efforts over 2016 and to wish all our staff, volunteers, clients, carers and commercial partners a very safe and happy Christmas and a prosperous 2017.

Sam Sondhi, CEO

Steps to Employment success

Congratulations to Chris and Corey who will transition from Outlook’s Steps to Employment at the end of this year.

Chris started with Outlook in 2015, after leaving school. He  had very clear goals that he wanted achieve with Outlook’s Steps to Employment and worked hard to achieve them.

“I’ve had lots of work experience opportunities such as painting, gardening, factory work, carpentry and recycling,” said Chris. He also completed Certificate 1 in Transition Education and Certificate 1 in Work Education.

Outlook Employment also supported Chris to gain employment at McDonald’s this year. Chris has many social links, he  plays in the local footy team and is well connected with his local youth services. We would like to wish Chris all the very best in his pre apprenticeship in carpentry.

Congratulations and best wishes also to Corey who has used his year with Steps to Employment to explore different industry options such as hospitality, factory work, garden and maintenance. Corey now volunteers at the Bike Shed in Cranbourne. “When I left school last year I wanted to gain a qualification and to find work,” said Corey. He has certainly achieved these goals and we wish him all the best for his further study in mechanics.

Rachel Marley, Steps to Employment Coordinator

Congratulations Chris (above) and Corey (below)

Outlook Accreditation and audits

Outlook has undertaken a number of Audits throughout the year, including:

IMS System Surveillance Audit across, AS14001 Environmental, AS19001 Quality and AS/NZ4801 OHS and 2 of the DHHS Standards:

  1. Standard 1 - Empowerment:  Peoples’ rights are promoted and upheld
  2. Standard 2 - Access and Engagement: People’s right to access transparent, equitable & integrated services is promoted and upheld

Observations from that audit included;

  1. Strong leadership and ownership of HSEQ with everyone met.
  2. Lots happening and everyone is committed and excited.
  3. Good achievements in all the recent awards.
  4. Very progressive company.

Australian Disability Enterprise Audit and Compliance – to determine Outlook's compliance with our Grant Agreement, Case Based Funding and DSS Online Funding Management System (FOFMS), which supplements the audit against the DHHS Standards.

AS 5377 - E-Waste Audit - Collection, storage, transport and treatment of end-of-life electrical and electronic equipment.

DSS – Claims audit – compliance against evidence required for claims made for participant placements.

FaHCSIA ADE Audit to validate that the service being delivered meets the National Disability Service standards


Debbie Barnard, Corporate Operations Manager

Community Centre News

A huge thank you to everyone for your support during 2016. It has been an amazing year and it has been a privilege to get to know you all.

The Term 1 2017 programme will be available mid January. As well as all our old favorites there will be some new classes including Ukulele for Beginners, Cooking for Men and Zumba for Kids. We wish everyone a very happy Christmas and a safe and peaceful new year. We look forward to seeing you again in 2017.

Alison Ryan, Community Centre Coordinator

Meet Sandra, Tai Chi Tutor

Sandra is a Tai Chi tutor at Outlook Community Centre. She commenced studying and training in the art of Tai Chi with the Holden Lion Academy in 1995 under the direction of Senior Master Charles Tsui-Po. Wanting to share her discovery of the wonderful health benefits of Tai Chi on the mind and body with others, she has been teaching for over 20 years. Sandra finds it both rewarding and an honour to watch all the students, through consistency and dedication, grow towards their highest potential. She says that Tai Chi is a “very personal journey” and that almost everyone can participate to their level of comfort and ability.

Sandra has a Tai Chi National Coaching Accreditation with the Australian Sports Commission, has achieved Tai Chi Black Belt – 3rd Degree and has trained in China under Wushu Coach Master Wu Bin. She also has a Diploma of Community Services (Lifestyle & Leisure) Ageing and Disability and Certificate IV in Assessment & Workplace Training. 

Thank you volunteers

International Volunteer Day (IVD) is mandated by the UN General Assembly and is held each year on 5 December. It is a day for volunteers and volunteer-involving organisations to celebrate their efforts and to showcase the difference they make in their communities.

Events are held to honour and acknowledge the outstanding work and contribution of volunteers to change the world for a better future. Outlook celebrated with volunteers by coming together for lunch. A huge thank you to all our volunteers.

Congratulations to Outlook volunteer Jenny Kerr who received a “Change Maker” Award at the 2016 Premier’s Volunteer Champions Awards. Sixty volunteers were formally recognised for their outstanding achievements across five categories at the event held at Government House on Sunday 4 December.

Sarah Kelly, Volunteer Coordinator

Safety Matters

Safety has played a prominent role during 2016 at Outlook with staff becoming increasing aware of their responsibilities in maintaining a safe work environment.

Thank you to everyone who has been involved in emergency evacuation drills which have been held at Outlook sites during the year. These drills and our emergency procedures enable all employees to be ready for the coming Summer season with its frequency of bushfires and the need for readiness to implement emergency evacuation plans.

Safety management plans are being consolidated throughout Outlook so that each division, site and service have a uniform system of addressing the hazards and risks in their workplace thereby facilitating an overall assessment of Outlook’s progress along the safety culture ladder. We are looking forward to a safer workplace in the coming year. 

Herb Sirca, Safety Officer

In Brief

  • The Hampton Park Outlook Market Shop is enjoying a new look entrance, thanks to the clever use of recycled pallets. The pallets are from our business partner Suez. Outlook recycles scrap timber on their behalf.
  • Outlook is currently holding a plant sale at our Mornington site. Items are on sale until sold out and feature shrubs, roses, apple trees and camellias.